The new whatsapp for business feature allows you use business API integration, this feature is made avaliable for android users.
WhatsApp for Business API opening up, businesses across the board will have a new avenue to reach customers. Companies can use this API to send customised notifications with relevant, non-promotional content such as shipping confirmations, appointment reminders, event tickets and more.
These messages will be chargeable at a fixed rate. The API can also be used to reply to customers for free – however, businesses will have to pay to reply to messages after 24 hours of receiving the last customer response.
This integration will help companies add WhatsApp alongside their business Twitter and Facebook accounts to manage message replies right from the same dashboard. This way, brands will be able to provide real-time customer support to multiple users at the same time.
20 companies has tested the whatsapp for business API integration, why not take your business to the next step by making use of this integration.